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COVID-19 update The Netherlands by The Dutch Travel advisor

 

The Dutch government, unlike many other European countries, has not (yet) instituted a general lock-down in the country. However, very strict and far-reaching measures have been taken:

-People throughout the Netherlands are encouraged to work from home or spread their working hours if possible
-Schools and childcare centers will remain closed from Monday 16 March to Monday 6 April (inclusive).
-All establishments serving food and drink will be closed to Monday 6 April (inclusive).
-Sports clubs, gyms, saunas and coffee shops will also remain closed to Monday 6 April (inclusive).
-All gatherings and events of more than 100 people have been cancelled. This includes the closure of public places such as museums, concert venues, theatres, sports clubs and the cancellation of sports events.
-Everyone in the Netherlands should stay at least 1.5 meters (almost 5 feet) away from other people if possible. This includes in supermarkets, for example.

For a full overview, please visit this website:
https://www.government.nl/topics/coronavirus-covid-19/tackling-new-coronavirus-in-the-netherlands

We are very fortunate that the Dutch government is very supportive of those affected by these measures and that a very generous aid package has been issued that includes the travel industry.

Furthermore, the Dutch Government, in cooperation with the ANVR (the Dutch Association of Travel Agents and Tour Operators), has mandated that those in the travel industry should only offer their clients the possibility to postpone their serviced booked, and not to pay out any refunds. This, to increase their chances of surviving this crisis.

We at the Dutch Travel advisor have decided to follow this mandate, and are therefore currently offering our clients only the opportunity to postpone their tour(s)/transfer(s)/hotel(s), until one year after the original scheduled date. However, the tour(s)/transfer(s)/hotel(s) need to be rescheduled before the end of 2020 to keep the 2020 pricing!

Non-refundable 25% deposits and/or additional payments already made will be transferred to the new, postponed tour/transfer dates and will not be lost.

For postponed tour(s), non-refundable entrance tickets (that have already been bought) will need to be re-purchased.

If any hotel(s) have been booked, we will contact them with the new dates to check availability and pricing. Hotel pricing will be adjusted to the new/postponed dates if applicable.

We hope that this will all pass soon and we that can continue to provide our usual excellent service to our clients.

We are very grateful for those clients who have not cancelled their services with us, but rather have postponed them. This will go a long way to ensuring our survival.