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COVID-19 update The Netherlands by The Dutch Travel advisor

From 1 July: staying 1.5 metres apart remains the norm

 

Dutch measures against coronavirus

The Netherlands’ approach is aimed at keeping the virus under control as much as possible in order to protect vulnerable groups and make sure the healthcare system can cope. Thanks to people complying with the measures, the numbers show a positive trend. However, it is vital that we stay in control of the virus.

Control over the virus

It is vital that we stay 1.5 metres away from others and continue to follow the basic rules, including at home. Don’t have more visitors than your home can accommodate under the 1.5 metre rule. Make sure your visitors follow the basic hygiene rules.

Everyone with symptoms should stay at home and get tested. This will help prevent the majority of further infections. If you test positive, the GGD will carry out source and contact tracing. This will allow us to gain a clearer picture of the virus in the Netherlands, so we can take fast, targeted action to prevent it spreading further.

Keeping our distance means more freedom

As a result of people staying 1.5 metres apart and respecting the other basic rules, it is now possible to play sports again, go out to eat and even attend events. The rules are now being made more general so that they can be applied in a wide range of contexts. The main distinction is between the rules that apply outside and the rules that apply inside. The aim of this is to make things clearer for everyone. It makes life easier for businesses and also helps sectors and officials enforce regulations. In many cases, it is up to sectors to decide how they can best follow the general rules.

Government working together with organisations and businesses

The basic rules, such as avoiding busy places and staying 1.5 metres apart, apply to everyone. These rules also apply in shopping streets, parks and recreation areas. To ensure everyone can follow these rules, the government is working together with businesses and organisations, including employers’ federations,  trade unions, sector associations and Dutch rail company NS.

Every business is different. For smaller shops and restaurants the 1.5 metre rule means they can admit fewer people. Other businesses have small workspaces or narrow corridors. It is impossible for the government to take decisions or introduce measures that provide a solution for every business and answer everyone’s questions. Solutions need to be tailored, and the government is willing to provide input and support where possible.

 

For a full overview, please visit this website:
https://www.government.nl/topics/coronavirus-covid-19/tackling-new-coronavirus-in-the-netherlands

 

For similar information on Belgium, please visit this website:
https://www.info-coronavirus.be/en/faq

 

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The Dutch Travel advisor

 

We are very fortunate that the Dutch government is very supportive of those affected by these measures and that a very generous aid package has been issued that includes the travel industry.

Furthermore, the Dutch Government, in cooperation with the ANVR (the Dutch Association of Travel Agents and Tour Operators), has strongly advised that those in the travel industry should only offer their clients the possibility to postpone their serviced booked, and not to pay out any refunds. This, to increase their chances of surviving this crisis.

We at the Dutch Travel advisor have decided to follow this advice, and are therefore currently offering our clients only the opportunity to postpone their tour(s)/transfer(s)/hotel(s), until one year after the original scheduled date. However, the tour(s)/transfer(s)/hotel(s) need to be rescheduled before the end of 2020 to keep the 2020 pricing!

Non-refundable 25% deposits and/or additional payments already made will be transferred to the new, postponed tour/transfer dates and will not be lost.

For postponed tour(s), non-refundable entrance tickets (that have already been bought) will need to be re-purchased.

If any hotel(s) have been booked, we will contact them with the new dates to check availability and pricing. Hotel pricing will be adjusted to the new/postponed dates if applicable.

The postpone option is valid until June 30, 2020. If traveling is still not possible after June 30, 2020, we will extend the option by one month until traveling is possible again.

We hope that this will all pass soon and we that can continue to provide our usual excellent service to our clients.

We are very grateful for those clients who have not cancelled their services with us, but rather have postponed them. This will go a long way to ensuring our survival.