Important Information




Telephone numbers:


Please note that the number below can only be dialed within the Netherlands.


National Emergency number : 112

Police, no emergency : +31 (0)900-8844

Car problems : +31 (0)88-368 2888 (ANWB) or +31 (0)20-651 5115 (Route Mobiel)




KLM / Air France / North West : +31 (0)20-4747747

Delta Airlines : +31 (0)20-6541430

United Airlines : +31 (0)20-2013708

Lufthansa : +31 (0)20-5829456

British Airways : +31 (0)20-3469559


Rental Car Companies:


Companies like Avis, Hertz, Budget, Europcar and Sixt are located in the larger cities and at all Airports.


The following phone numbers are from rental companies at Schiphol Airport.


Avis : +31 (0)88-2847620

Hertz : +31 (0)20-5020240

Budget : +31 (0)20-6041349

Europecar : +31 (0)20-3164190

Sixt : +31 (0)23-5698656


Credit Cards:


Credit Cards are well accepted in the Netherlands.


American Express : +31 (0)20-5048000 or +31 (0)20-5048666 (24-hours)

Master Card : +31 (0)800-0223110

Visa Card : +31 (0)800-0225821




All Dutch taxis can be recognized by a blue licence plate.


Amsterdam (TCA) : +31 (0)20-7777777

The Hague (HTMC) : +31 (0)70-3907722

Rotterdam (RTC) : +31 (0)10-4626060

Maastricht (TSM) : +31 (0)43-3631111

Utrecht (UTC) : +31 (0)30-2300400




The American Embassy is located in The Hague at Lange Voorhout 2.

The American Consulate is located in Amsterdam at Museumplein 19.

You can reach them weekdays between 1.30pm and 4.30pm at +31 (0)20-5755309.

In case of an emergency before or after opening hours, you can contact the duty officer at:

+31 (0)70-3102209.


The Canadian Embassy is located in The Hague at Sophialaan 7.

You can reach the weekdays between 10am and 1pm and from 2pm until 4.30pm at:

+31 (0)70-3111600.


Banks & Money:


There are 56 banks in the Netherlands, including knows ones like:

Rabobank, ABN Amro, ING, SNS, GWK


Banks are normally open between 9am and 9pm.

On Saturday some banks are open between 9am and 2pm.

On Sunday, except the GWK banks are closed.


You can only exchange foreign money at the GWK bank and at the ABN Amro bank at Schiphol Airport. GWK banks are only located in the larger cities, normally at the train stations.


Checks including travelers checks and or any other checks are not accepted in the Netherlands.


ATM machines can be found everywhere.




There are a large number of providers in the Netherlands, like:

KPN, Vodafone, T Mobile, Telfort and several others.


Make sure you have your phone on “automatic network”.

Manually you can put it on either 900 / 1800 GSM network.


Prepaid cards can be bought at telecom stores, grocery stores or at most book stores.

For example at Belcompany, Albert Heijn or at AKO stores.


The Netherlands have a 4G network for fast wireless Internet, in some areas even 5G.

At many spots you have free wireless Internet like at Mc Donalds and at Schiphol Airport.

Most hotels also offer free wireless Internet.




Stores are generally open between 9am and 6pm.

On Monday stores normally open after 1pm, department stores after 11am.

On Saturday most stores close at 5pm.


Stores in Amsterdam, The Hague and Rotterdam are open on Sunday between Noon and 5pm.

Other cities have chosen to be open on the first or last Sunday of the month like Maastricht and Utrecht.


Every city also has an evening opening.

Amsterdam, The Hague and Maastricht have an evening opening on Thursday until 9pm.

Rotterdam has an evening opening on Friday until 9pm.


Public Holidays in 2020:


New Years Day : Wednesday January 1st

Good Friday : Friday April 10

Easter : Sunday April 12 and Monday April 13

King’s Day : Monday April 27

Memorial Day : Monday May 4

Liberation Day : Tuesday May 5

Ascension Day : Thursday May 21

Pentecost : Sunday May 31 and Monday June 1

Christmas : Friday December 25 and Saturday December 26



Interesting Facts:



The Netherlands is a Monarchy.

Our King is Willem-Alexander. He lives in The Hague, also called the Royal city, together with his wife Queen Maxima, and their three daughters. Their eldest daughter Amalia is our Crown Princess.


Population the Netherlands : 17.08 million

Capital city : Amsterdam with 800.000,00 inhabitants.

Government is seated in The Hague.

Prime minister : Mr. Mark Rutte

Largest export product : Flowers

Twelve provinces are : Zeeland, North Holland, South Holland, Groningen, Friesland,

Gelderland, Overijssel, Brabant, Limburg, Utrecht, Flevoland and Drenthe.